Dear Clients, Please note that Vodacom will be performing a scheduled maintenance, as per below :
Change Details
Field Name Value
Reference CRQ CHG0032881
Start date/Time 2026-03-19 23:00:00 SAST
Expected Completion time 2026-03-20 04:00:00 SAST
Reason for change CHG0032881| Migrate corporate APN to new Infrastructure
Customer Impact Customer Services will be impacted for 240min during the maintenance window
Kind regards,
Dear Clients, Please note that Vodacom will be performing a scheduled maintenance, as per below :
Change Details
Field Name Value
Reference CRQ CHG0032879
Start date/Time 2026-03-18 23:00:00 SAST
Expected Completion time 2026-03-19 04:00:00 SAST
Reason for change CHG0032879| Migrate corporate APN to new Infrastructure
Customer Impact Customer Services will be impacted for 240min during the maintenance window
Kind regards,
Dear Clients, Please note that Vodacom will be performing a scheduled maintenance, as per below :
Change Details
Field Name Value
Reference CRQ CHG0032879
Start date/Time 2026-03-17 23:00:00 SAST
Expected Completion time 2026-03-18 04:00:00 SAST
Reason for change CHG0032879| Migrate corporate APN to new Infrastructure
Customer Impact Customer Services will be impacted for 240min during the maintenance window
Kind regards,
We’re pleased to confirm that the CentralFlex portal is now stable and fully operational. Our teams will continue monitoring to ensure ongoing reliability. Thank you for your patience.
Dear Clients, Please note that Vodacom will be performing a scheduled maintenance, as per below :
Reference CRQ CHG0032878
Start date/Time 2026-03-16 23:00:00 SAST
Expected Completion time 2026-03-17 04:00:00 SAST
Reason for change CHG0032878| Migrate corporate APN to new Infrastructure
Customer Impact Customer Services will be impacted for 240min during the maintenance window
Kind regards,
Good day, clients.
We would hereby like to inform you of the planned maintenance work that needs to be implemented on the Vodacom network. Maintenance details are as follows:
Reference CRQ: CHG0032870
Start date/Time : 2026-03-11 23:00:00 SAST
Expected completion time: 2026-03-12 04:00:00 SAST
Reason for change: CHG0032870 | ASR9000 Software upgrade XR
Customer Impact: 40 min. Current IOS-XR requires additional features to be added.
We apologise for the inconvenience caused.
Kind regards,
We are continuing to monitor the network closely to verify full stability.
Impacted devices may fail to register on the network or experience instability with Data and SMS services. At this time, this issue appears to be isolated to the MTN network; other mobile networks in South Africa are operating normally.
We are working with our upstream provider to resolve this and will provide updates as soon as more information is available.
We would hereby like to inform you of EMERGENCY planned maintenance work that needs to be implemented on our Core Network in South Africa. During the change window New SIM Connections (only) may experience intermittent connectivity. Already connected SIM's will remain connected and pass data. The CentralFlex Platform and APIs will remain available for this period of time.
Should you experience any issues after the change has been completed, don't hesitate to contact our Support team at support@ionlinesp.com so we can escalate the issue for urgent resolution.
We thank you for your understanding and cooperation in this regard