Our team has applied a fix for the instability identified on a third-party dependency affecting CentralFlex Portal logins.

We are currently monitoring the environment closely to confirm full stabilisation.

If you are still experiencing issues, please contact our support team at support@ionlinesp.com and they will be happy to assist.

We have identified an active incident impacting CentralFlex Portals login. Customers may experience slow logins or intermittent failures when signing in.

Our investigation indicates the disruption is related to instability in an upstream third-party dependency used during our authentication flow. Our engineering team is monitoring the upstream service and implementing mitigations to restore normal login performance.

If you need urgent assistance while login is degraded, please contact our support team on support@ionlinesp.com and they will help action requests where possible.