Dear valued client,

We would like to inform you of planned maintenance work that needs to be carried out on our core network in South Africa. During the change window, data traffic services may experience intermittent connectivity. The CentralFlex platform and APIs will remain available for this period of time.

Change Window Details:

Date: 10 May 2026

Start Time: 00:00 SAST

End Time: 4:00 SAST

Potential Downtime: 10 minutes

Affected Services: Data traffic

Should you experience any issues after the change has been completed, please don't hesitate to contact our support team at support@ionlinesp.com so we can escalate the issue for urgent resolution.

We thank you for your understanding and cooperation in this regard.

Sincerely,

iONLINE Team